Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTPRG602 Mapping and Delivery Guide
Manage the development of technical solutions from business specifications

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTPRG602 - Manage the development of technical solutions from business specifications
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to manage the process of compiling client business specifications, to produce business solutions for consideration.It applies to individuals with the project management, business, and technical skills necessary to manage complex technology projects within the information and communications technology (ICT) industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the programming and software development industry, and include access to:

the client’s functional requirements

business specifications

the database and simulation software

organisational guidelines

the network or computer layout

site-design software and hardware

information on a range of ICT business solutions.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain the business requirements
  • Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person
  • Manage the team’s identification of the client’s business model
  • Ensure that the technical specifications for the business problem have been determined
  • Manage the confirmation of key stakeholder requirements with stakeholders
  • Confirm the documentation of business objectives, technical requirements, and the problem
       
Element: Evaluate the impact of the technical requirements
  • Review business problems, opportunities and objectives
  • Confirm that the technical requirements are complete
  • Review the hardware, software and network requirements
  • Coordinate the investigation into the processes to be changed by the business solution
  • Review the evaluation document, on the impact of the technical requirements on the business
       
Element: Produce technical business solutions
  • Confirm the technical solutions produced in response to problems and business requirements
  • Review the costs involved in implementing the solutions
  • Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements
  • Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements
       
Element: Document and validate the agreed solutions
  • Ensure the report is forwarded to the appropriate person for feedback
  • Manage the feedback and incorporate changes, as required
  • Coordinate the redistribution of adjusted reports to the appropriate person
  • Obtain sign-off on the final business solution
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Obtain the business requirements

1.1 Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person

1.2 Manage the team’s identification of the client’s business model

1.3 Ensure that the technical specifications for the business problem have been determined

1.4 Manage the confirmation of key stakeholder requirements with stakeholders

1.5 Confirm the documentation of business objectives, technical requirements, and the problem

2. Evaluate the impact of the technical requirements

2.1 Review business problems, opportunities and objectives

2.2 Confirm that the technical requirements are complete

2.3 Review the hardware, software and network requirements

2.4 Coordinate the investigation into the processes to be changed by the business solution

2.5 Review the evaluation document, on the impact of the technical requirements on the business

3. Produce technical business solutions

3.1 Confirm the technical solutions produced in response to problems and business requirements

3.2 Review the costs involved in implementing the solutions

3.3 Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements

3.4 Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements

4. Document and validate the agreed solutions

4.1 Ensure the report is forwarded to the appropriate person for feedback

4.2 Manage the feedback and incorporate changes, as required

4.3 Coordinate the redistribution of adjusted reports to the appropriate person

4.4 Obtain sign-off on the final business solution

Evidence of the ability to:

adapt technologies to specified technical solutions

use site design software and hardware

evaluate client specifications against accepted industry practices

produce technical solutions from business specifications

produce information that can be shared between businesses

apply design concepts to business solutions

produce technical reports

make recommendations, and offer optimum design solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain the business processes for a project

outline the client business domain, including the client organisation structure and business functionality

explain compatibility issues and resolution procedures

outline the configuration of internet protocol (IP) networks

describe the importance of customer and business liaison

summarise desktop applications and the operating system (OS), as required

explain the procedures for linking processes

outline project management methodologies and processes

explain security protocols, standards and data encryption

explain technologies, such as:

access networks

core networks

information and communications technology (ICT) network topologies

mobile cellular networks

network protocols and OS

optical networks and principles

radio frequency (RF) networks and principles

radio frequency identification (RFID) hardware and software

describe the development platform that provides the tools to build, and deploy, applications into target platform environments.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Obtain the business requirements

1.1 Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person

1.2 Manage the team’s identification of the client’s business model

1.3 Ensure that the technical specifications for the business problem have been determined

1.4 Manage the confirmation of key stakeholder requirements with stakeholders

1.5 Confirm the documentation of business objectives, technical requirements, and the problem

2. Evaluate the impact of the technical requirements

2.1 Review business problems, opportunities and objectives

2.2 Confirm that the technical requirements are complete

2.3 Review the hardware, software and network requirements

2.4 Coordinate the investigation into the processes to be changed by the business solution

2.5 Review the evaluation document, on the impact of the technical requirements on the business

3. Produce technical business solutions

3.1 Confirm the technical solutions produced in response to problems and business requirements

3.2 Review the costs involved in implementing the solutions

3.3 Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements

3.4 Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements

4. Document and validate the agreed solutions

4.1 Ensure the report is forwarded to the appropriate person for feedback

4.2 Manage the feedback and incorporate changes, as required

4.3 Coordinate the redistribution of adjusted reports to the appropriate person

4.4 Obtain sign-off on the final business solution

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person 
Manage the team’s identification of the client’s business model 
Ensure that the technical specifications for the business problem have been determined 
Manage the confirmation of key stakeholder requirements with stakeholders 
Confirm the documentation of business objectives, technical requirements, and the problem 
Review business problems, opportunities and objectives 
Confirm that the technical requirements are complete 
Review the hardware, software and network requirements 
Coordinate the investigation into the processes to be changed by the business solution 
Review the evaluation document, on the impact of the technical requirements on the business 
Confirm the technical solutions produced in response to problems and business requirements 
Review the costs involved in implementing the solutions 
Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements 
Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements 
Ensure the report is forwarded to the appropriate person for feedback 
Manage the feedback and incorporate changes, as required 
Coordinate the redistribution of adjusted reports to the appropriate person 
Obtain sign-off on the final business solution 

Forms

Assessment Cover Sheet

ICTPRG602 - Manage the development of technical solutions from business specifications
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTPRG602 - Manage the development of technical solutions from business specifications

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: